Manager, GBS - Distributor Logistics

Job description

Job Description Distributor Logistics Manager Job Purpose Leads the Distributor Logistics team for one of the growing region, ensuring smooth Coordination with Business units and Distributors across the regions. Translates demand signals/orders into the B2B to SAP systems to provide visibility on Orders, Volume, Values to Factories/Co packers for production Plans, create transparent visibility for orders/stock availabilities to Business and Distributors and come up with contingency plans to meet Distributor requirements, extend help to supply Planners not only to drives resolution for short-term supply risks but come up with RCA to avoid risk for the future. This role is also responsible for ensuring the market operating strategies are set and aligned across all S&OP leads within markets, and serves as the link between the production planning team, BUs & Distributors to ensure product availability at the right location at the right time to maximize service (CFR & OTIF). Responsible for the full order cycle, Distributor claims and overall Business Experience. This role will be responsible for driving continuous improvements in processes and take most out of the available tools (ex: SAP,B2B) Essential Functions & Responsibilities Ensure Distributors Placing orders on B2B portal without any difficulties on time with correct requirements Manage full OTC Process and compliance Ensure product availability to them as per the agreed timeline to meet service delivery Acts as a bridge between production planners, Control tower team, Demand Planning team and Distributors in full filling customer demand and orders Supervise Distributor logistics team for one of the Growing region Ensure great Customer Experience Lead SOD review meetings, Customer Claims Management, NPD/RIRO Management, CS/CL meetings etc. Expected Experience & Required Skills Hard Skills Deep knowledge of Order Management and logistics operations Working knowledge of SAP, Sales force Short-term risk mitigation, customer centric approach and bias towards Action Data Analysis (Excel, Power BI) QA and Logistics Process Knowledge Soft Skills Leadership and team coordination Effective communication with cross-functional teams Stakeholder management & Influential (Direct & Indirect) Problem-solving & Risk Management Time Management Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.