applysteadApplystead support
Email support@mail.applystead.com from the address on your Applystead account. Most account tasks you can also do yourself in your workspace, as below.
Common tasks
- Sign in or reset your password: use Log in and choose “Forgot password”.
- Manage billing: My profile → Manage subscription & billing, hosted by Stripe.
- Export your data or delete your account: My profile. See Export and deletion.
- Pause applications: your application on/off control. Pause blocks new authorizations; an already authorized action may finish.
- Change or stop job alerts: in your job queue or under My profile, or with the one-click unsubscribe link in any alert.
Cancel your subscription
Sign in, open My profile in your Applystead workspace and choose Manage subscription & billing, then Cancel subscription. Stripe hosts billing management, so the cancellation itself happens on Stripe's secure billing page.
Cancel before renewal to avoid the next charge. During a Premium free trial, cancel any time before the trial ends and you won't be charged. Canceling a paid membership does not take away your free documents: you can keep editing and exporting them.
Want to delete your account too? Cancel renewal in Membership first, then export or delete your data from My profile. See Export and deletion.
Refunds and the Premium guarantee
Read the refund policy for the published refund, trial and cancellation terms.
Questions
How do I cancel my Applystead subscription?
Open My profile in your Applystead workspace, choose Manage subscription & billing, then Cancel subscription. Cancel before renewal to avoid the next charge.
Will I be charged if I cancel the Premium free trial?
No. Cancel any time before the trial ends and you won’t be charged.
How do I contact Applystead support?
Email support@mail.applystead.com from the address on your account.