applysteadContact Applystead
The way to reach Applystead is email: support@mail.applystead.com. Write from the email address on your Applystead account when your question is about your account, so we can find it.
What to email us about
- Your account, billing or membership. Name your account email and what you need. You can also cancel yourself at any time; see Cancel your subscription.
- Deleting your account. Email us from the address on the account and we delete it for you, or do it yourself from My profile (Export and deletion).
- A Premium guarantee review. After the qualifying 90-day period, email from your account email address; the guarantee terms list what to include.
- An error in a guide or comparison. Send the page address and what is wrong. See the editorial policy.
- Information about you as a recruiter or hiring manager. Use the request form; we answer every request by email within 45 days.
Never send passwords, sign-in codes, identity documents or financial account details by email.
Cancel your subscription
Sign in, open My profile in your Applystead workspace and choose Manage subscription & billing, then Cancel subscription. Stripe hosts billing management, so the cancellation itself happens on Stripe's secure billing page.
Cancel before renewal to avoid the next charge. During a Premium free trial, cancel any time before the trial ends and you won't be charged. Canceling a paid membership does not take away your free documents: you can keep editing and exporting them.
Want to delete your account too? Cancel renewal in Membership first, then export or delete your data from My profile. See Export and deletion.