Staff Product Manager (Growth Automation & Enablement)

Job description

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About This Role

We're hiring a Staff Product Manager to reinvent how Headway automates and scales provider growth. As provider acquisition scales and grows more complex, we need someone who can bring go to market, engineering, and sales together around a singular vision that includes automation, AI, and world-class tools for our sellers and marketers.

What You'll Own

• Drive the roadmap around Headway's go to market systems, unifying sales, marketing/growth, and engineering around one vision
• Identify where manual effort is a real bottleneck to growth and efficiency and drive the automation that removes it
• Consolidate a fragmented tool stack into a coherent system that drives more efficient growth
• Lead innovation in our marketing stack — across revenue feeds, audiences, data enrichment, and other tools to help us acquire providers more effectively
• Partner directly with Sales leadership to innovate around how we sell and collaborate with your peers to ensure we are building a thoughtful acquisition system from top to bottom

You'd be a great fit if…

• You've built and shipped products that support sales teams, revenue operations, or GTM workflows, with a strong understanding of lead management, pipeline conversion, and sales productivity.
• You've identified operational bottlenecks and built scalable, technology-driven solutions that automate workflows, improve efficiency, and drive measurable business impact.
• You have hands-on experience with CRM platforms, sales technology, and AI-powered automation, partnering with Sales and Revenue Operations teams to develop and scale solutions.
• You can align teams with different incentives — sales, marketing, engineering — around a shared product roadmap, even without formal authority, and know when a problem calls for automation versus a process or incentive change.
• You can make a compelling technical case to engineers and a business case to sales leadership, translating complex product decisions into clear business outcomes.

Comprehensive benefits:

Medical, dental, vision, HSA/FSA, 401(k) including match for 2027!, Carrot Fertility reimbursement, and paid parental, medical and caregiver leave.

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

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A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.