Principal Product Manager, New Programs

Job description

Twin Health
At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
Opportunity
Twin Health applies Digital Twin technology exclusively to metabolic health. We build a dynamic model of each member’s metabolism from continuous glucose monitors, smartwatches, and meal logs, and pair it with a dedicated clinical care team. Our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications. The product works, and we’re scaling fast with backing from Sequoia, ICONIQ Growth, and Temasek.
We're expanding beyond our existing diabetes and weight-loss programs into new cardiometabolic conditions and populations, including older adults who may have very different needs and comfort levels with technology. The foundation is strong: the clinical model, the sensors, the care team, and an app members already use. What we don’t yet know is what the right experience looks like for each new segment, and finding out is the job. If we get it right, it will look very different from what we ship today, and it will shape what Twin builds next.
You’ll own the member experience end to end, from enrollment and onboarding through sensors, daily engagement, clinical care, and long-term outcomes. You’ll figure out what to build, build the first version, then scale what works.
This is for a product leader who has shipped consumer products people love, is comfortable with an open problem, and wants to work across design, engineering, clinical, and operations to get it done.

Responsibilities

Set the product vision and strategy for new programs. Identify the biggest opportunities, make clear choices about where to invest, align leadership around the direction, and own the end-to-end member experience from concept through scale.
Define what the right experience is for each new segment, then design and ship it.
Decide what to reuse, adapt, or replace from the current Twin app. Be willing to throw things out.
Take ideas from 0 to 1, then 1 to 100: prototype, test with real members, launch, and scale.
Develop a deep understanding of the members in each segment (needs, behaviors, technology comfort, accessibility, barriers to engagement, and the people who support them) and turn it into strategy and requirements. Spend regular time with them.
Work across team boundaries (Member Experience, Core Mobile, Sensors, Clinical, Operations, Engineering, Design) and with other product teams, so the experience feels like one product.
Partner with Clinical and Operations leaders on workflows that scale without hurting the member experience.
Spot friction across the full journey, set clear ownership across teams, and drive issues from discovery to resolution, even when the fix spans several product areas.
Define and track success metrics across activation, engagement, member experience, retention, and clinical outcomes. Run experiments and iterate on the results.
Other duties as assigned.

Qualifications

Experience: 7+ years of product management, with a track record of building consumer-facing products where user experience drove the decisions, and with measurable user and business impact.
Consumer Product Mindset: Deep user empathy and strong user-centered thinking. You’ve shipped products people use by choice and can show us how users shaped them. Experience designing for diverse populations, such as older adults, people with accessibility needs, or varying digital literacy, is a plus.
End-to-End Product Thinker: Sees across organizational and product boundaries, finds gaps and dependencies, and builds a coherent experience from work owned by multiple teams.
Collaborative: Has worked with other product teams to deliver something that crossed team lines.
0 to 1 and 1 to 100: Has launched something new and also scaled something that was already working.
Analytical: Defines meaningful success metrics, uses quantitative and qualitative insight to prioritize, and lets the data challenge assumptions.
Technical Knowledge: Knows enough to work closely with engineers on mobile and AI, and to make sound tradeoffs.
Strategic Thinking: Can say where their area should be in two years and why.
Excitement: Excited about this opportunity and this space.
Bonus: Health tech experience.
This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Compensation and Benefits
The compensation range for this position is $205,000 - $235,000 annually.
Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin
A competitive compensation package in line with leading technology companies
A remote and accomplished global team
Opportunity for equity participation
Unlimited vacation with manager approval
16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
401k retirement savings plan
Salary range for US jobs
US Salary Range
$205,000 - $235,000 USD
We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.
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