Senior Product Manager, Supervisory Billing

Job description

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About This Role

We're hiring a Senior Product Manager to become the single-threaded owner of Supervisory Billing — the feature that lets provisionally licensed therapists deliver care under a supervisor's billing and oversight. The feature already works and generates revenue; we believe it can grow into a $50M+ opportunity. This person will scale the existing footprint and build new products on top of it, including a potential marketplace matching supervisors and supervisees.

What You'll Own

• You'll be the single threaded owner of Supervisory Billing from end to end — strategy, roadmap, and outcomes, toward a $50M+ business
• Drive state and payer expansion to grow the addressable market
• Maximize the operational efficiency that will be required to scale this product to thousands of customers and appointments
• Design and ship new growth products on top of the core feature, starting with a supervisor/supervisee marketplace concept

You'd be a great fit if…

• You have a GM mindset and experience growing a product's revenue or market footprint meaningfully, including expanding to new customers rather than just upselling existing ones
• You've built something from 0 to 1
• You're comfortable being the DRI of a big cross-functional mandate

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

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