Technical Program Manager, AI Tooling

Job description

Back to jobs
New
Technical Program Manager, AI Tooling
San Francisco, CA • New York, NY • United States
Apply
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an experienced Technical Program Manager to build and run the program operating system for Figma's growing Internal AI Tooling portfolio. Reporting into the CIO PMO and embedded within the team driving this work, you'll partner closely with Product and Engineering leaders to translate an emerging roadmap into coordinated, secure, and scalable capabilities used across Figma — bringing together Engineering, Security, Legal, Procurement, Data Engineering, Business Systems, IT, Enablement, and business teams.
You'll create clarity across this system by establishing lightweight planning and governance, aligning teams around shared milestones and decisions, and ensuring initiatives move from intake through release and operational handoff with clear ownership and measurable outcomes — shaping not only what gets delivered, but also how Figma evaluates, builds, releases, and operates internal AI capabilities as the portfolio grows.
The ideal candidate can bring structure to an ambiguous, fast-moving environment without introducing unnecessary process, and can lead complex work through influence rather than direct authority.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Translate the Product Manager's roadmap and prioritized outcomes into integrated program plans, milestones, release schedules, decision points, and clear ownership
Manage execution of the Internal AI Tooling roadmap across technical teams and business stakeholders
Operationalize a transparent intake and routing process so requests have a defined problem, expected business outcome, delivery path, risk profile, and accountable owner before work begins
Establish and facilitate lightweight planning and execution cadences, including program reviews, dependency reviews, decision forums, release-readiness reviews, and stakeholder updates
Maintain an integrated view of dependencies, risks, issues, assumptions, and decisions, driving timely resolution or escalation when work is blocked
Coordinate security reviews, legal and procurement milestones, data dependencies, vendor commitments, and business-system integrations so these workstreams are engaged at the appropriate stage of delivery
Ensure releases have appropriate acceptance criteria, operational ownership, support processes, runbooks, escalation paths, and feedback loops before handoff
Partner with Product and stakeholders to define measurable outcomes and provide clear reporting on delivery health, adoption readiness, operational performance, and realized impact
We'd love to hear from you if you have:
5+ years of technical program management, or technical delivery experience in a cloud, SaaS, enterprise-technology, or internal-tools environment
Demonstrated experience leading complex programs across Product, Engineering, Security, Legal, Data, Business Systems, Operations, and business stakeholders
A track record of translating product roadmaps into integrated plans, milestones, dependencies, decision points, release schedules, and measurable outcomes while maintaining clear ownership boundaries between Product, Program, and Engineering
Technical fluency with enterprise systems, APIs, integrations, data flows, platform dependencies, identity and access, and software-delivery lifecycles. You do not need to be an engineer, but you should be able to engage credibly in technical planning and tradeoff conversations
Excellent written and verbal communication, facilitation, and influencing skills, with the ability to establish lightweight governance, present concise decisions and risks, and create accountability without relying on direct authority
While it's not required, it's an added plus if you also have:
Direct experience delivering internal AI tooling, platform, or product programs in a rapidly evolving technology environment
Experience with responsible AI, model governance, security, privacy, compliance, or AI risk-management frameworks
Familiarity with enterprise SaaS, middleware, low-code or no-code automation, identity platforms, data platforms, vendor evaluation, or procurement processes
Experience with change management, enablement, enterprise adoption, Product Operations, or establishing a new program-management practice in an emerging organization
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000 - $245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
Create a Job Alert
Interested in building your career at Figma? Get future opportunities sent straight to your email.
Create alert
Apply for this job
*
indicates a required field
Autofill my application
First Name*
Last Name*
Email*
Phone
Country*
Phone*
Location (City)*
Locate me
Resume/CV*
AttachAttach
Dropbox
Google Drive
Enter manuallyEnter manually
Accepted file types: pdf, doc, docx, txt, rtf
Preferred First Name
Pronouns
Select...
If you'd like to, please let us know your pronouns.
LinkedIn Profile
Other Website
Why do you want to join Figma?*
Please share 3-4 sentences on why you want to join Figma
Additional Information
Add a cover letter or anything else you'd like to share
From where do you intend to work? *
Please list city and state. (ie: San Francisco, CA)
Are you authorized to work in the country for which you applied? *
Select...
Have you ever worked for Figma before, as an employee or a contractor/consultant? *
Select...
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring
process or thereafter. Any information that you do provide will be recorded and maintained in a
confidential file.
As set forth in Figma’s Equal Employment Opportunity policy,
we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Select...
Are you Hispanic/Latino?
Select...
Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.
As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure
the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories
is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Select...
Submit application