Customer Service Assistant

Job description

Customer Service Assistant
Full-time
Compensation: USD 3800 - USD 4400 - monthly
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Job Summary
We are seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This entry-level opportunity is ideal for someone who enjoys helping people, building relationships, and developing strong communication and customer service skills.
Responsibilities
Welcome customers and provide friendly, professional assistance.
Assist customers with routine questions and requests.
Recommend appropriate products or solutions based on customer needs.
Support customer follow-ups and relationship-building activities.
Assist with customer satisfaction and engagement initiatives.
Maintain organized records of customer interactions.
Communicate customer feedback and questions to appropriate team members.
Support promotional and customer outreach activities.
Help create a welcoming and positive customer experience.
Collaborate with team members to achieve customer service goals.
Participate in ongoing training and professional development.
Benefits
Paid training
Career advancement opportunities
Professional development programs
Supportive team environment
Hands-on customer service experience
Performance-based growth opportunities
Employee recognition programs
Ongoing mentorship and coaching
Qualifications
High school diploma or equivalent required.
Strong communication and interpersonal skills.
Friendly, professional, and customer-focused attitude.
Positive attitude and willingness to learn.
Strong listening and problem-solving abilities.
Good organizational and multitasking skills.
Comfortable interacting with customers and the public.
Reliable, adaptable, and self-motivated.
Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.
Additional Information
Competitive Salary: $53,000 – $58,000 annually.
Full-time career opportunity.
Professional training and ongoing development.
Career advancement and growth opportunities.
Supportive and collaborative work environment.
Opportunities to develop valuable sales, communication, and leadership skills.
Hands-on experience working directly with customers and business professionals.
Recognition for strong performance and professional development.
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I'm interested