35139 - Box Office Ticket Associate | Part-Time | Palm Springs Plaza Theatre

Job description

Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Box Office Ticket Associate | Part-Time | Palm Springs Plaza Theatre Location US-CA-Palm Springs Job Post Information* : Posted Date 3 days ago(9/28/2026 4:55 PM) Job ID 2026-35139 Location Name Palm Springs Plaza Theatre Category Box Office Type Regular Part-Time Location : Location US-CA-Palm Springs Job Post Information* : External Company Name Oak View Group Job Post Information* : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 92262 Location : Address 201 N Palm Canyon Drive Job Post Information* : Post End Date 12/31/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary The Box Office Ticket Associate works under the supervision of the Box Office Supervisors, assisting guests in purchasing tickets, resolving guest issues in accessing digital tickets, and answering event questions, all while providing excellent customer service. This role pays an hourly rate of $20.00. Benefits for Part-Time Roles: 401(k) savings plan and 401(k) Matching. This position will remain open until December 31, 2026. About the Venue The Historic Palm Springs Plaza Theatre, located in the heart of Downtown Palm Springs, California, reopened on December 1, 2025, after a $34 million restoration. The theater hosts 120+ events per year, including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men’s Chorus, Modern Men: Coachella Valley Men’s Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival, and many national touring acts. The theater capacity is 700 seats. Responsibilities Selling event tickets using Ticketmaster's TM1 platform Dealing with customer issues at the box office Answering and returning phone calls to answer ticket-related questions Understanding Plaza Theatre's digital ticketing platforms to help guests who cannot locate their tickets or whom struggle with the technology of digital tickets Provide excellent customer service Qualifications 1‐2 years experience in an office setting or similar preferred Ability to perform effectively under stressful situations Ability to define, analyze, and solve problems Ability to coordinate box office procedures with other staff Ability to work variable hours, including evenings, weekends, and holidays Ability to communicate effectively both verbally and in writing Ability to safely and accurately handle and account for large sums of money Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters Ability to maintain an effective working relationship with other staff, event promoters, and the general public Proficient with operating modern office equipment, including computers Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Options Apply NowApply Share this job with your Network. Email this job to a friend.Refer this job to a friend.

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