Operations and Sales Support Specialist - (St. Louis, MO)

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ Job Description: Solventum, a new healthcare company with a rich history We’re a new company built on a trusted legacy of solving big healthcare challenges that improve patient lives while enabling healthcare professionals to perform at their best. People, and their well-being, are at the heart of every scientific advancement we pursue. We partner closely with the best minds in healthcare — guided by empathy, insight, and clinical intelligence — to solve our customers’ toughest challenges. Our ultimate goal? Move humanity forward by improving health for everyone. Because at Solventum, we never stop solving for you. The impact you’ll make in this role As an Operations and Sales Support Specialist, you’ll work alongside sharp, inquisitive minds from a wide spectrum of backgrounds and disciplines. Together, you'll explore new ideas, challenge assumptions, and shape solutions that make a real-world impact by: Process customer orders accurately from email and phone requests, meeting KPI expectations of processing all orders within 24 business hours. Communicate order status, inventory availability, pricing, and shipping updates to internal teams and external customers to ensure ontime fulfillment. Coordinate with sales, operations, and external partners to resolve order or inventory issues efficiently, escalating as needed. Manage inventory accuracy, including HQ inventory oversight, replenishment for the sales team, and completion of monthly field reconciliations. Streamline operational processes, support special projects as assigned, and deliver high‑quality customer service to B2B clients to ensure satisfaction. Your skills and expertise These are the core capabilities and experiences essential to make an impact: Required Qualifications: High School Diploma/GED AND 2 years of sale support or data/order entry experience Basic knowledge of Microsoft Office applications Current, valid Driver’s License. “Nice to Have” Qualifications: Bachelor’s Degree Experience with medical organizations and government-sponsored health care programs is a plus Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work Location Onsite: St. Louis, Missouri Travel: May include up to 10% domestic travel Relocation Assistance: May be authorized Not authorized Pay Transparency Applicable to US Applicants Only: The base salary for this position is $24 - $26/hour plus quarterly and annual bonus opportunities based on role eligibility and performance. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards Legal & Compliance Must be legally authorized to work in the country of employment without sponsorship for employment visa status. Where this role fits Med Surg: This position sits within Solventum’s Medical Surgical Division, which focuses on delivering clinically proven solutions that improve patient outcomes and support surgical and hospital efficiency. This team is pivotal in advancing Solventum’s mission by supporting frontline healthcare providers with trusted, evidence-based technologies—from advanced wound care and sterilization assurance to patient monitoring and operating room solutions—ensuring safer, more effective care across healthcare systems Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms. A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges. 20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work. Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future